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lewish17322481
lewish17322481
Participant
April 27, 2015
Answered

how to fixERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.4\adbeapecore.dll" Error 5 Access is denied.(Seq 1)

  • April 27, 2015
  • 1 reply
  • 143 views

i need help fixing this for premire

how to fixERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.4\adbeapecore.dll" Error 5 Access is denied.(Seq 1)

      This topic has been closed for replies.
      Correct answer Atul_Saini

      Hi Lewis,

      Kindly try the below mentioned steps.


      1. Try Hidden Admin account(Win) or enable Root user account and try to install it.

      2. Troubleshoot install issues with log files | CS5, CS5.5, CS6

      Thanks,

      Atul Saini

      1 reply

      Atul_Saini
      Atul_SainiCorrect answer
      Legend
      April 27, 2015

      Hi Lewis,

      Kindly try the below mentioned steps.


      1. Try Hidden Admin account(Win) or enable Root user account and try to install it.

      2. Troubleshoot install issues with log files | CS5, CS5.5, CS6

      Thanks,

      Atul Saini

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