How to get Adobe Support to Activate Hacked Canceled Account

Question

Someone convinced Adobe Customer Support to cancel my account and transfer ownership to his account. Lack-of-Customer-Support is too busy with making sure they are not to blame to unlock the canceled account(s) and work with me.

Any one know who to call to get real customer support from Adobe?

UWPV IT · Answer

Wow! After posting and calling multiple times I finally get two email responses.

The first is the request to mark mark this issue as answered - which assumes resolved, which it is not.

The second is that even though my accounts were canceled and I was never asked nor informed of this; I cannot get the issue fixed without permission from the person who canceled got my accounts canceled without permission.

Evidently it is easier to hack an account at Adobe then to fix it.

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