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Known Participant
July 17, 2025
Question

How to go back to Premiere Elements 2012 after upgrading to 2018?

  • July 17, 2025
  • 3 replies
  • 110 views

I haven't used Premiere Elements for a long time, but after Filmora removed a lot of much needed functions from my Lifetime License I have no option. As I had upgraded to 2018 but never used it, was now trying to edit a video but I don't like it at all!!!! How can I go back to 2012? Because after all I paid for both version? Not right to disable one? I only quit 2012 because it had huge problems with the constant, very long rendering, but I was hoping that maybe they had fixed that? Really hate 2018. Tried 2025 and was prepared to buy it, didn't like it at all! All getting ever worse, just a way to get our money and then no technical or costumer service to speak to. Awful! 

    3 replies

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    July 17, 2025

    Francisca, sorry you are encountering frustrations while editing any video in Premiere Elements. You can find information on how to access installation files for the software titles registered to your account at https://adobe.ly/40lL9oH. ^JW

    kglad
    Community Expert
    Community Expert
    July 17, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Known Participant
    July 17, 2025

    Thanks! This is indeed like a jungle. I tried first on that page you sent me now, as I found it. By change I found out on the top that there was a place that said that you could post a new post, clicked on it, wrote my post but then clicking in Enter didn't post it, neither did clicking on the looking glass, that is how I went on searching. Adobe should have a very simple way for us to post questions and better still, a service which would answer our questions. We pay good money for the software, in our case, we have three versions, but then abandon us. So fed up.... 

     

    kglad
    Community Expert
    Community Expert
    July 17, 2025

    do you have the installation file and your serial number?