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Inspiring
November 24, 2013
Question

How to install Adobe Application Manager?

  • November 24, 2013
  • 3 replies
  • 1242 views

How to install Adobe Application Manager? I downloaded it, but can't install.

Just purchased the CC for photographers.  Have been using Photoshop since version 3.

I have been studying your support docs for several days and have no business messing around with something called, .gz files and installation logs. Totally unsuccessful "Updating" my CS6 or CS6 bridge or Extension Manager or the Adobe Support Advisor by the CC Desktop.

Have no Photoshop CS6 because I followed your CC support instructions.

Uninstalled my CS6 today so I can finish a job tomorrow.  Bad decision on my part because I can't reinstall it and am unable to correct

this problem. 

I was able to use CC to update LR, but am absolutely too afraid to touch it now.

I have been waiting inline for Chat also, but the numbers ahead of me are going up.

If someone in this Community forum can help me, it would be fabulous.

Thanks very much.

    This topic has been closed for replies.

    3 replies

    March 11, 2016

    Dammit I got this error too :((((((((((

    Rajashree Bhattacharya
    Legend
    March 17, 2016

    Have you been able to resolve the issue? Please confirm.

    Regards

    Rajashree

    picchicAuthor
    Inspiring
    November 25, 2013

    Thank you.  Sorry we have lost wifi for computer.

    Will hope to be back ln morning. Yikes.

    Found Adobe App. Manager

    By google search.  Downloaded DMg file and double clicked as normal. App icon just sat on desktop and won't allow dragging into

    Applications on computer. Apple user since 1992.

    picchicAuthor
    Inspiring
    November 25, 2013

    Hello kglad,

    Can't find a download called, Adobe Application Manager at the link you provided. 

    kglad
    Community Expert
    Community Expert
    November 25, 2013

    why can't you install it?  (you won't be messing with gz files if you downloaded the correct app, https://creative.adobe.com/ )

    if you downloaded from the above link is there an error message?  if yes, attach a screenshot of it.

    if no, are you using windows?  if yes, right click the setup file and click "run as administrator".

    picchicAuthor
    Inspiring
    November 25, 2013

    Hello kglad,

    Can't find a download called, Adobe Application Manager at the link you provided.

    Thank you.