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rosec91400517
Participant
August 24, 2017
Answered

How to install program without a disk drive?

  • August 24, 2017
  • 2 replies
  • 12875 views

I purchased Photoshop Elements 12 and installed it (with disks) on my current laptop.  I now have a new computer and want to install the program. This notebook does not have a disk drive.  How do I install the program if I can’t use the disks?

    This topic has been closed for replies.
    Correct answer John Waller

    Download the installer from Adobe

    Download Photoshop Elements | 15, 14, 13, 12, 11, 10

    Install then enter your serial number when prompted.

    2 replies

    A
    Amelia23111308tivs
    Participant
    February 11, 2022

    I recently spilled water on my Macbook and my photoshop program was on that laptop. I now have a HP laptop. I am able to utilize my USB Superdrive (external drive for Mac) I just had to down load a bootcamp drive to make it run on this new laptop. I watched a Youtube video and it walked me through. I think if you buy an external drive it will work similarly.

     

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    August 24, 2017

    Download the installer from Adobe

    Download Photoshop Elements | 15, 14, 13, 12, 11, 10

    Install then enter your serial number when prompted.

    toddg2227396
    toddg2227396
    Participant
    July 7, 2019

    This link did not work for my Photoshop and Premiere Elements 11. It takes me to Adobe website, there is no option for Elements 11, so I downloaded the installer anyway. When I try and put in my serial number it is listed as invalid. The product is registered with Adobe.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    July 7, 2019

    Your version 11 serial number will not work with a newer installer

    Adobe removed old links from public view https://theblog.adobe.com/changes-to-creative-cloud-download-availability

    -also read https://prodesigntools.com/adobe-limits-software-downloads.html

    IMPORTANT NOTE:

    The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number

    Start by reading reply #10 https://forums.adobe.com/thread/2620448

    -Also read https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html

    -And https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

    -OR... Go to https://www.adobe.com/about-adobe/contact.html

    -click on the Chat bot on the bottom right hand corner of the first screen

    --the chat bot is the circle with a funny looking box with 3 dots inside

    -click on Downloading or Installing, then type Agent

    Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support

    AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well

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