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flbreen9380904
Inspiring
February 24, 2022
Question

How to move a CC license to a new PC?

  • February 24, 2022
  • 1 reply
  • 2419 views

This question was answered with the note: 

On the new PC , go to www.creative.adobe.com and sign in with the same Adobe ID and download the CC apps.

But what do you with CC on the old PC?

Is CC automatically deactivated on the old PC when it is installed on the new PC.

This topic has been closed for replies.

1 reply

John Waller
Community Expert
Community Expert
February 24, 2022
quote

Is CC automatically deactivated on the old PC when it is installed on the new PC.

 

No. Activation/deactivation is controlled by the user. With each subscription, you have two activations to manage as you wish between devices.

 

For example, you could install CC on 5 devices and juggle 2 activations (Help > Sign In/Sign Out) between them as you use CC on different devices. In that scenario, at least 3 devices would remain deactivated at any one time.

 

To deactivate on the old PC, open any Cloud app, e.g. Photoshop and click Help > Sign Out. That will deactivate all Cloud apps on that PC and free up that seat for use on another PC or Mac.

See https://helpx.adobe.com/download-install/kb/activate-deactivate-products.html#deactivate-apps

 

Another option is to remotely deactivate CC on a PC or Mac by going to

https://account.adobe.com/activated-devices