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Participant
May 4, 2016
Answered

How to open the test

  • May 4, 2016
  • 1 reply
  • 351 views

Hi, I want to test Premiere but can't open it. I downloaded Creative Cloud and the app, but instead of the "test" button I see one that says "updated" but can`t open it
Thanks

This topic has been closed for replies.
Correct answer John T Smith

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
May 4, 2016

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

Participant
May 4, 2016

John, you had the clue. My pc is 32 bit... ;(

Thank you so much!!

John T Smith
Community Expert
Community Expert
May 4, 2016

Premiere Elements has a 32bit version

Buying http://www.adobe.com/in/products/photoshop-premiere-elements.html

Premiere Elements Forum http://forums.adobe.com/community/premiere_elements for questions