I've downloaded their software and I received an error stating I must contact Adobe. So I do, and they REFUSE to assist because my licensed software is not the most current version. How do I place a call to them?
John, thank you for your response.
It is Adobe CS3 and I was reinstalling it onto a new Macbook Pro. I had a backup with Time Machine and I restored my files to the new laptop. Of course because of serial number conflict I needed to reinstall my software. The Macbook Pro no longer has a built in Super Drive so I downloaded the software off of the Adobe site. I uninstalled, and tried to reinstall but received a message stating there is a problem and to contact customer support. I did, via their chat system, and was told that they would not help me because it was CS3.
After uninstalling and restarting several times I finally resolved whatever the error was. I apologize for the long winded reply, but wanted this to be in a forum in the event someone like myself goes looking for self help answers. Thank you again!
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