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Participant
September 13, 2015
Answered

How to re-install key programs from CS6 Master Collection on first machine without losing the right to activate them on a second machine? [was: question]

  • September 13, 2015
  • 1 reply
  • 301 views

I have trashed by mistake some key programes of my CS6 master collection.

What do I have to do to reinstall them, without losing the right to install on a second machine?  cheers

    This topic has been closed for replies.
    Correct answer Ned Murphy

    You should probably deactivate, uninstall, clean, and then reinstall.

    To deactivate open one of the programs that remains and choose Help -> Deactivate.

    Then uninstall whatever you can of what remains as you would normally uninstall programs (trashing/deleting is not normal).

    You can find the Cleaner Tool thru the following...

    Adobe Creative Suite Cleaner Tool

    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud

    http://www.adobe.com/support/contact/cscleanertool.html

    If you need to download to reinstall then you should be able to use the following link ig=f you still have your serial number (it is needed in any case to get things running again)... CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    September 13, 2015

    You should probably deactivate, uninstall, clean, and then reinstall.

    To deactivate open one of the programs that remains and choose Help -> Deactivate.

    Then uninstall whatever you can of what remains as you would normally uninstall programs (trashing/deleting is not normal).

    You can find the Cleaner Tool thru the following...

    Adobe Creative Suite Cleaner Tool

    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud

    http://www.adobe.com/support/contact/cscleanertool.html

    If you need to download to reinstall then you should be able to use the following link ig=f you still have your serial number (it is needed in any case to get things running again)... CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

    ac-acAuthor
    Participant
    September 14, 2015

    A really big thank you!

    It was extremely helpful.

    I followed the instructions and reinstalled. It worked!

    cheers!