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Known Participant
January 20, 2020
Answered

How to safely remove some copies of Photoshop

  • January 20, 2020
  • 4 replies
  • 1442 views

Windows 10 Explorer lists several versions of Photoshop which are Adobe Photoshop CC 2015, Adobe Photoshop CC 2015.5, Adobe Photoshop CC 2017...2018...2019 along with Adobe Photoshop 2020. How can I delete some of those and save some disk space? the windows 10 control panel only lists Adobe Photoshop 2020 and none of the others so I can't delete them that way as is suggested in some previous posts related to this subject. I've looked at other suggested solutions but none really supply an answer for my Windows 10 - Photoshop 2020 setup.

 
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4 replies

CAR141Author
Known Participant
January 21, 2020

The answer by John T Smith seems to have been most helpful. When I tried moving a file from Lightroom to Photoship I was getting messages related to removing coresync to correct a problem when moving a file to Photoshop.  Using the cc-cleaner tool file I removed coresync and now moving a file from LR to PS works. I did start having problems with Windows saying it had detected a problem and was shutting down and rebooting. That happened twice but now, whatever caused that, seems to have resolved itself by whatever means. As to the multiple copies of older versions of Photoshop I think they were remnants of the older versions saved into the new version as Photoshop updated to 2020.

bucksommerkamp
Community Expert
Community Expert
January 20, 2020

Is it possible to delete them through the Creative Cloud (desktop) application? I ended up doing this the other day -- I had two versions of almost all the apps -- current and previous -- and cleaned them down to just the current version. I think it's best to use the CC desktop app to manage all of your CC applications. Windows Control Panel is probably confused and showing you only the latest.

CAR141Author
Known Participant
January 20, 2020
Do you have more details on how to do that? Thanks.
Nancy OShea
Community Expert
Community Expert
January 20, 2020

Use your operating system's Add/Remove programs utility.

 

 

Nancy O'Shea— Product User & Community Expert
CAR141Author
Known Participant
January 20, 2020
You said Use your operating system's Add/Remove programs utility.
I can't do that - none of the programs I want to remove are shown in the Add/Remove programs utility. This is from windows explorer but only photoshop 2020 shows in add/remove utility.
Nancy OShea
Community Expert
Community Expert
January 20, 2020

Do you have all the latest updates for Windows 10?  I can see all my installed apps.  Not the dot releases but the major ones like 2014, 2017, 2019... 

 

As bucksommerkamp said, you can manage apps from your CC Desktop app.

 

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 20, 2020
CAR141Author
Known Participant
January 20, 2020
followed the instructions to remove a file but now Windows keeps saying there is a problem and shuttind down and then rebooting.