How to solve "error":"invalid_credentials" issue? It occurs whenever i open creative cloud!

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How to solve "error":"invalid_credentials" issue? It occurs whenever i open creative cloud and open lightroom!
What can i do? I had already reinstall creative cloud but nothing change!

kgladCorrect answer

Community Expert

sign out of the cc desktop app

then quit the cc app

then clear your oobe folder

win: C:\Users\<userrname>\AppData\Local\Adobe\OOBE

mac: /users/<username>/Library/Application Support/Adobe/OOBE

restart your computer

open and sign into your cc desktop app

kglad

Correct answer

Community Expert

sign out of the cc desktop app

then quit the cc app

then clear your oobe folder

win: C:\Users\<userrname>\AppData\Local\Adobe\OOBE

mac: /users/<username>/Library/Application Support/Adobe/OOBE

restart your computer

open and sign into your cc desktop app

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