How to solve "We are having trouble verifying your membership" error?

Forum|Forum|11 years ago
November 6, 2014
1 reply
521 views

Hi,

Recently, I just uninstall Creative Cloud which the trial period going to expire soon, then I re-install CS6 back which we have 3 licenses in total. Now, only one user meet with this problem, which once open Dreamweaver or Indesign software, the above error message pop up. As it's counting down the days remaining, so wonder if the days remained ends, what will affected?

This topic has been closed for replies.

Amit Malik

Participating Frequently

Hi ,

You can click on the options license this software (on the screen that says few days remaining for this program) and then sign in and then you can put the serial number. It will make your program fully licensed.

C

chiateeAuthor

Participant

Hi Amit,

Thanks for your reply.

FYI, I'm facing the mentioned problem when using Adobe Dreamweaver CS6, attached with the screenshots which there's no "license this software". And, when checking the status for this software, it's already in "Activated" mode which the "Deactivate" shown in HELP there.

Can you advise more?

Thanks!

Amit Malik

Participating Frequently

Hi ,

You can try this step . Go to C Drive > Program Data ( You need to un-hide this by going to Organize and then view and then show hidden folders ) > Move SL Store to the desktop. And then launch the program and then try the above steps. Else give permissions to the adobe folder( C Drive > Program file X 86 > Right Click on Adobe Folder > Properties > Security > Edit > Select Every Username and Select full control and Check allow ). And Apply and OK.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded