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Participant
January 4, 2014
Answered

How to switch licensed for "ADOBE DESIGN STANDARD" from iMac to Macbook Pro?

  • January 4, 2014
  • 2 replies
  • 411 views

I am currently licensed for "ADOBE DESIGN STANDARD" on an iMac. I have a new MacBook Pro and want to use that instead of the iMac. Do i need to get a new license key? or ??

I know i can download an "eval" copy on the laptop, but how do i switch license keys? i'm not even sure i still have the (valid) license key for the iMac...can i request another??

This topic has been closed for replies.
Correct answer Ned Murphy

As long as you are staying within the same general platform (PC vs Mac) you do not need to change licensing.  You are allowed to have two activated installations with your license, so you should be able to install on the new machine without having to worry about the older one at all (unless you ever want to free up the second activation for yet another machine).  As you mentioned, you can download the trial version and use the serial number from your purchase to activate it to full use.

If you registered your software with Adobe, the serial number should be available via your Adobe account online.  If you didn't register it then you will at least understand why it pays to do so. 

IF you end up needing to resolve any issues with activating the product on the new machine you will need to contact Adobe Support directly.  Here are some links to help make contact:


http://www.adobe.com/support/chat/ivrchat.html


http://www.adobe.com/support/download-install/supportinfo/

2 replies

Adobe Employee
January 4, 2014

Hi NoVaDavidM,

Please refer to the below link for deactivation of the product.

http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Regards,

Prabs

Ned Murphy
Ned MurphyCorrect answer
Legend
January 4, 2014

As long as you are staying within the same general platform (PC vs Mac) you do not need to change licensing.  You are allowed to have two activated installations with your license, so you should be able to install on the new machine without having to worry about the older one at all (unless you ever want to free up the second activation for yet another machine).  As you mentioned, you can download the trial version and use the serial number from your purchase to activate it to full use.

If you registered your software with Adobe, the serial number should be available via your Adobe account online.  If you didn't register it then you will at least understand why it pays to do so. 

IF you end up needing to resolve any issues with activating the product on the new machine you will need to contact Adobe Support directly.  Here are some links to help make contact:


http://www.adobe.com/support/chat/ivrchat.html


http://www.adobe.com/support/download-install/supportinfo/