How to uninstall all versions of Adobe Reader?

Question

Problem: Adobe Reader will not display PDF in Explorer (displays circle w/slash), however it works OK in Chrome. Running latest versions of both browsers, current updates to OS. Reader update does not fix it. Suspect conflict between earlier Master Collection version of Acrobat/Reader and later updates. Would like to run Adobe Reader and Acrobat Cleaner Tool, but instructions warn: IMPORTANT: THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.

I want to uninstall ALL components of ALL versions of Adobe Reader, then reboot and re-install current version. Windows uninstall did not seem to remove everything. Problem recurs. Do I have to uninstall Master Collection to test this? Have tried Adobe suggestions with no success (see link). Web search shows this is a common problem, but no solution that works. Any ideas?

System: Window 7 Ultimate, 64-bit, i7cpu, 6-core, 24gb RAM

ref: http://labs.adobe.com/downloads/acrobatcleaner.html
ref: https://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html

Anonymous · Answer

Solution. Un-install Adobe Acrobat 9, un-install Adobe Reader XI, reboot, install Adobe Reader DC. Now, PDFs are displayed in Explorer and Chrome. Lost ability to print as PDF (Acrobat driver).

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