how to uninstall Illustrator CC 2018

Forum|Forum|6 years ago
April 19, 2019
1 reply
2698 views

Installing the 2019 versions of Illustrator, Photoshop, InDesign left the 2018 versions still intact, and the uninstallers worked for PS and ID but not for Illustrator. The Illustrator files were left behind. When I try to delete them, I get this error message:

The operation can't be completed because the item "Adobe Illustrator" is in use.

or occasionally the ljproj.js is in use.

I'm running MacOS 10.14.4.

What's the cause, and how do I fix it?

This topic has been closed for replies.

P

Paul-M

Legend

Hi,

Have you tried the Adobe Creative Cloud Cleaner Tool

Paul-M - Community Expert

A

alistairk57537630Author

Inspiring

Thanks for the suggestion. I hadn't heard of the Cleaner Tool.

It unfortunately can't see the uninstalled (but not deleted) version of Illustrator.

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