How to unsubscribe from the subscription

Forum|Forum|7 years ago
June 22, 2018
2 replies
1168 views

Good afternoon. I signed up for Lightroom CC by mistake. Could you explain to me how I can cancel the program ? Support is not responding. Subscription does not cancel. The money is withdrawn. There is no unsubscribe command in your account. How to be in this case? where to apply?

Creative Cloud

This topic has been closed for replies.

Correct answer arij2010

Hi,

Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

L

latay38184503m47x

Participant

I want my subscription cancel I have been trying to cancel, but I'm having an issue so please cancel my subscription

John T Smith

Community Expert

Nobody here can see your account information
What do you see at https://account.adobe.com/
This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730