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varunt62334154
Participant
August 27, 2015
Answered

How to update photoshop after a fresh installation?

  • August 27, 2015
  • 2 replies
  • 627 views

Hi,

I own a licensed version of Photoshop CS 5.1.

Because of a virus, I had to format my hard-disk and erase Photoshop. I reinstalled windows 10 and then downloaded Photoshop CS5 64 bit. The installation of CS5 went smoothly. Finished installing and entering my license keys, and activating Photoshop. However after the activation step, I have been unable to update or download updates to my installation of CS5, Bridge, camera raw etc ...

Some updates failed to install

The following updates failed to install. If you wish to install these updates, please fix the problems below and retry:

Adobe Bridge CS5 4.0.5 Update

  There was an error downloading this update. Please quit and try again later.

  Adobe Extension Manager CS5 5.0 Update

  There was an error downloading this update. Please quit and try again later.

  Photoshop 12.0.4 update for Photoshop CS5

  There was an error downloading this update. Please quit and try again later.

  Photoshop Camera Raw 6.7 Update

  There was an error downloading this update. Please quit and try again later.

I have tried a number of times but the problem persists. How can I resolve this problem. Please help.

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi,

    Please refer to the following links:

    Troubleshoot update issues | CS5, CS5.5, CS6

    CS5 UPDATE FAILS: There was an error downloading this update

    Let us know if this helps.

    Regards,

    Bani

    2 replies

    L
    Lightfeet
    Participant
    December 12, 2015

    FYI - On these forums (Error downloading updates in Application Manager CS5) someone changed their PC date to October 2011 and then the updater updated everything fine. So I did that and voila, it perfectly  updated everything. Afterwards I changed the time settings back to automatic.

    (I had done a clean install of CS5 design premium on Windows 10. Ran into this same updater problem.)

    Bani Verma
    Bani VermaCorrect answer
    Legend
    August 27, 2015

    Hi,

    Please refer to the following links:

    Troubleshoot update issues | CS5, CS5.5, CS6

    CS5 UPDATE FAILS: There was an error downloading this update

    Let us know if this helps.

    Regards,

    Bani

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