how to upgrade from two single user accounts into a joint business account

Question

I recently started a new business endeavor. we use a lot of the creative tools on adobe cc individually. Now that we have a business together we would like to upgrade/change over to a business account.  what are the steps I need to take to complete this? I will very much appreciate any help that will guide me through this. Thanks.

John T Smith · Answer

I think you need to contact support

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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