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Participant
December 19, 2012
Answered

how to use adobe 5.0 on windows 7 to install 2 upgrades.

  • December 19, 2012
  • 1 reply
  • 622 views

how to use adobe 5.0 on windows 7 to install 2 upgrades.

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    Just put in windows 7 to accomidate a new camera. I have adobe 5.0 with photoshop 6.0 upgrade and CS2 upgrade First needs to be the original, it's too old. They ask for the ser. # but it can't work without the original full version installed. Today 120,000 photos were errased by a person, my daughter, \by mistake. I am PHOTOGRAPHER! UGH!! tHAT'S ANOTHER STORY (THANKS FOR LISTENING!) kEITH


    Keith you maybe facing an issue with trying to install Photoshop CS2 on Windows 7 in general.  If you have both serial numbers registered, and one of them is a full version, then you can request that your software be unlocked to allow for installation.  Our support team will better be able to determine your eligibility for this.  You can contact them via chat at http://adobe.ly/yxj0t6.

    1 reply

    Jeffrey_A_Wright
    Legend
    December 19, 2012

    It is not necessary to install the previous versions for your upgrade.  You can enter the qualifying serial number as part of the installation process.

    Participant
    December 20, 2012

    PLEASE TELL ME HOW. tHERE IS NO OPTION FOR THAT, ONLY THE UPGRADE NUMBER. TODAY=WORST DAY IN A LONG TIME! tHANKING YOU IN ADVANCE, KEITH

    Jeffrey_A_Wright
    Legend
    December 20, 2012

    What Adobe software and version are you currently trying to install exactly?  You should be prompted to enter the qualifying serial number after you enter the upgrade serial number for the latest version of the software you are trying to install.