How/where do I access my invoice?

Forum|Forum|6 years ago
September 24, 2019
2 replies
322 views

The official page on accessing your invoice says I can access it by clicking "Plan" and then "manage plan". But the plans page says I have no items available. I was able to access my invoice a few months ago, I believe in July.

This topic has been closed for replies.

Nancy OShea

Community Expert

Try using a different browser that accepts cookies and does not have any script blockers. Desktop Chrome & Firefox both work for me.

Nancy O'Shea— Product User & Community Expert

Ani*Adobe

Community Manager

Hi there,

I tested the invoice from your account and was able to download all the previous invoices. Could you sign out and sign in back again and see if the issue persists?

^Ani

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