Skip to main content
Participant
November 1, 2021
Question

http://supportdownloads.adobe.com/ is down for me

  • November 1, 2021
  • 2 replies
  • 1448 views

Lightroom v5.5 non-CC application prompted me to download an update to 5.7

The link it provides is broken.

Link is "http://supportdownloads.adobe.com/detail.jsp?ftpID=5856"

Page immediately breaks with a "server reset the connection" error.

 

This topic has been closed for replies.

2 replies

Rob_Cullen
Community Expert
Community Expert
November 2, 2021

After fixing TLS 1.2 as advised:

You will not find a download at an Adobe site, but it might be possible via-

v5.7 Download?

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
John T Smith
Community Expert
Community Expert
November 2, 2021

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-on Windows be sure to do the EASYFIX.MSI in step 2 of the 1st link