I accidentally downloaded the photoshop elements for windows but I have a Mac ... Can you help me switch without paying for another download ?

Forum|Forum|10 years ago
October 3, 2015
2 replies
212 views

I accidentally downloaded the photoshop elements for windows PC but I have a Macbook air . Can you help me switch to the Mac version without paying for a new software download or license ?

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Correct answer John T Smith

Go to Adobe for a refund and then download the correct version

Chat/Phone: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Sheena Kaul

Legend

Hi,

Please see Exchange a product for a different language or platform version

Regards,

Sheena

John T Smith

Correct answer

Community Expert

Go to Adobe for a refund and then download the correct version

Chat/Phone: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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