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Participant
April 4, 2022
Question

I accidentally purchased Premiere Elements for my new PC in a Mac OS, Windows, Apple iOS format. Is

  • April 4, 2022
  • 2 replies
  • 122 views

I accidentally purchased Premiere Elements for my new PC in a Mac OS, Windows, Apple iOS format. Is there any way to load this onto my PC?

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2 replies

John Waller
Community Expert
Community Expert
April 4, 2022
quote

I accidentally purchased Premiere Elements for my new PC in a Mac OS, Windows, Apple iOS format

 

Premiere Elements is sold for Windows and/or Mac desktops. Not iOS which is Apple's mobile operating system for iPhones.

 

If you bought the boxed disc version then you have both.

 

If you bought via download then exchange it via the link provided above.

 

 

John T Smith
Community Expert
Community Expert
April 4, 2022

>Mac OS, Windows

 

Which is it... Mac or Windows? If Mac you may NOT install on Windows

Did you buy the (both in the box) disc version from Amazon or by download?

 

If you bought via download from Adobe...

https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html