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james@jpalik.com
james@jpalik.com
Participant
January 11, 2020
Answered

I am a CC user - all my apps show start trial

  • January 11, 2020
  • 1 reply
  • 1209 views

I was running low on disk space. Lightroom Cache showed that 17+ GB were cached. None had been updated since 2018 so I deleted the cache. Now all my apps show Start Trial. How do I fix this?

 

I look forward to your answer

 

James Palik

This topic has been closed for replies.
Correct answer Govardhan.V

Have you tried Signing out from Adobe Creative Cloud Desktop app and SIgned IN again?

1 reply

Govardhan.V
Govardhan.V
Participating Frequently
January 11, 2020

Did you deleted Cache.db file from C:\Program Files (x86)\Common Files\Adobe\Adobe PCD\cache ???

james@jpalik.com
james@jpalik.comAuthor
Participant
January 11, 2020

No. I only deleted the files in the Lightroom Cache folder.

I have seven CC apps that I use regularly. They all say Start Trial.

The two I need immediately are Lightroom and Photoshop. I am in the middle of an assignment that has a Monday morning deadline.

Help !!!

 

Govardhan.V
Govardhan.VCorrect answer
Participating Frequently
January 11, 2020

Have you tried Signing out from Adobe Creative Cloud Desktop app and SIgned IN again?

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