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Participant
September 4, 2018
Question

I am a Creative Cloud Paid Member. Trying to Activate Adobe Photoshop CC & It's Telling Me my Trial Period is Over

  • September 4, 2018
  • 1 reply
  • 139 views

Hello, I am a Creative Cloud paid subscriber. I uninstalled my apps due to a small hard drive on my computer. Got a larger hard drive and I am trying to reinstall select apps. When I go to activate Photoshop, it says me trial period is over and I need to pay for the program. I pay $80 a month for Creative Cloud. Why can't I activate Photoshop?

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1 reply

Jeffrey_A_Wright
Legend
September 4, 2018

Doinel13, sorry you are facing problems using your Creative Cloud membership after reinstallation.  I am showing that a successful activation request was sent from one computer on September 4, 2018.  Is the software still in trial mode?