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Schemedao
Participant
October 20, 2014
Question

I am a subscriber that cannot download Photoshop. It keeps giving me an already expired trial version.

  • October 20, 2014
  • 1 reply
  • 125 views

When I try to download Photoshop I get an expired trial version.  I downloaded Photoshop on my Mac successfully but I want it on my PC too.  

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    1 reply

    Jeffrey_A_Wright
    Legend
    October 20, 2014

    Daojoneshappy it is likely there is a connection error between the Windows installation and our activation server.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.