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Participant
September 16, 2026
Question

I am facing an issue, trying to install photoshop , after hitting run as administrator on set up file, I am getting a blank tab. Not able to download anything. Can someone help me to resolve this issue?

  • September 16, 2026
  • 2 replies
  • 10 views

I am facing an issue, trying to install photoshop , after hitting run as administrator on set up file, I am getting a blank tab. Not able to download anything. Can someone help me to resolve this issue?

    2 replies

    kglad
    Community Expert
    Community Expert
    September 16, 2026

     

     

    download the cc desktop app by using the links at the bottom of this page, https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/download-creative-cloud-desktop-app-using-direct-links.html 

     

    install the cc desktop app using an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

     

    use the desktop app to install your cc programs/trials

    Community Expert
    September 16, 2026

    Do you have Creative Cloud app installed? If not then first install it using the link provided in the article below

    https://helpx.adobe.com/download-install/apps/download-install-apps/creative-cloud-apps/download-creative-cloud-desktop-app-from-web.html

    They try installing PS from inside Creative Cloud Desktop app

    -Manan