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Participant
February 6, 2013
Question

I am facing difficulties with Photoshop CS2

  • February 6, 2013
  • 1 reply
  • 437 views

Post #76 from Jeff indicates that "All of the installation files are available within the 3 files which are being offered for the English language Windows users the file names are as follows:"

I will take that at face value and assume that I am getting the full features that were available in the CS2 Premium that we originally purchased since the instruction document is actually from 2005.  My wife is the digital imager/photographer.  I'm the computer guy husband stuck rebuilding her 64 bit Windows 7 computer that had to be recovered back to the "out of the box" image last night.

So I extracted all of the files.  Adjusted the destination for the Disk 2 extraction so it would match disk 1 and 3, dealt with the use of "progra~2" in the installation destination and it seemed like everything went correctly.  The installation and registration all completed.

When I open PhotoShop I get a dialog box with the error message "Program was unable to load the necessary component and it's going to terminate.  Please reinstall your software."  I click OK and it continues into PhotoShop.  I am able to open and edit psd files.  I don't know what program is not loading which component and I don't want to just ignore it.

It just shakes my confidence and I am concerned that when my wife who actually knows what she is doing and utilizes the more advanced capabilities uses it she is going to find a problem.  She's also not going to like seeing that error every time she opens PhotoShop either.

Is this error message something I need to be concerned with

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    1 reply

    Jeffrey_A_Wright
    Legend
    February 6, 2013

    Branching this to a separate discussion.  SandraLee123 did you receive any specific error messages during the installation process?  Prior to formatting and then restoring Windows 7 was Photoshop CS2 installed successfully on this computer in the past?

    You may also want to review the steps listed in Troubleshoot system errors, freezes | Windows | Adobe software - http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html to try to resolve your current difficulties with launching Photoshop CS2.