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Known Participant
May 31, 2012
Question

I am having problems applying updates

  • May 31, 2012
  • 1 reply
  • 9908 views

Great, my latest issue - I cant apply updates - it fails during installation and says update not applicable.

This is just getting worse

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Legend
May 31, 2012

Branched this to a new discussion thread.  Which products are you having problems updating?  Do you receive any specific error messages?  Which operating system are you using?

DyManic75Author
Known Participant
June 1, 2012

The updates are:

Adobe Dreamweaver CS6 (Adobe CSXS InfrastructureCS6)

Adobe Extension Manager

Adobe Illustrator CS6 64bit (Adobe CSXS InfrastructureCS6 & Touch App Plugin Update)

Photoshop Camera Raw 7.1

Download completes ok then get this error:

Update Failed

Updates could not be applied

The error log says:

Adobe Extension Manager CS6 Update

Update is not applicable. Error Code: U44M1P28


Touch App Plugin Update

Update is not applicable. Error Code: U44M1P28


Adobe CSXS InfrastructureCS6

Update is not applicable. Error Code: U44M1P28


Photoshop Camera Raw 7.1

Update is not applicable. Error Code: U44M1P28

Jeffrey_A_Wright
Legend
June 1, 2012

DYyManic75 if you attempt to install the updates manually from our product update section are they applied successfully?  http://www.adobe.com/downloads/updates/

You may also want to begin with updating the Adobe Application Manager if you do not already have 6.1.73.0 installed.