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February 23, 2016
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I am having trouble downloading Creative Suite 5 Design Premium

  • February 23, 2016
  • 1 reply
  • 183 views

I have the licensing numbers and keys for this download, but I cannot figure out how to get the suite downloaded onto my computer.
I do not have a disc drive in my mac, do I NEED to use the discs along with my license number and keys to get this downloaded to my computer, or is there a way for me to do it all through the internet?

I have been trying to get this to work for the past week, and I cannot figure out how to get everything downloaded onto the computer.

    This topic has been closed for replies.
    Correct answer John T Smith

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a link to go to a page to download Adobe programs if you don't have a disc or drive

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -you will need to enter your original serial number during install for non-Cloud programs

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    February 23, 2016

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a link to go to a page to download Adobe programs if you don't have a disc or drive

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -you will need to enter your original serial number during install for non-Cloud programs

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq