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A
Anonymous
January 14, 2015
Question

I am nearly in tears. Can't install online version of CS2...

  • January 14, 2015
  • 2 replies
  • 178 views

I am nearly in tears. About three weeks ago my hard drive died. I have a new hard drive and am wishing to install my CS2 Premium, which perfectly serves my needs. The disks no longer work with the original activation number so you are directed to the online downloads...the online downloads are impossible to use, giving me messages about folders with incorrect characters, wanting disks that are not in existence to be installed, and it only installs part of the product...not even the premium version that I own. I realize this is an older version, but I cannot afford to buy a new cloud subscription version right now and would LOVE to use the product I own that has served me well. I am so very tired of installing and uninstalling software today, I am about at my wits end!  HELP ME!  Windows 7 operating system; IE 11 and Firefox browsers available, 1 T hard drive and 4 GB RAM.  The machine can handle the software...Adobe please don't abandon me just because I cannot afford to continually update the software!  HELP ME PLEASE!

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    2 replies

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    January 14, 2015

    Have you downloaded the files from here?

    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

    A
    Anonymous
    January 14, 2015

    Yep, that is where I’ve been directed. A previous poster suggested downloading them one by one, and maybe that will be a solution. Just such a shame that I don’t get the benefit of all the software I’d purchased, regardless of its age. Thanks for the response.

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    January 14, 2015

    Don't quit yet. There are still options and workarounds for the (apparently) limited cases (such as yours) where the install fails.

    Have you tried Re: installing creative suite 2

    Fabas Impresopolis MX
    Fabas Impresopolis MX
    Participant
    January 14, 2015

    I notice similar problems with other CS4 adobe /

    Well I use to have the same problem with my original license of CS2 standard...

    what If you try an standard version?

    probably it will work for You, probably if You install software one bye one

    what do You think?

    A
    Anonymous
    January 14, 2015

    That is a good idea, considering what is available. Just a shame to lose the opportunity to use the rest of my software...   Thank you for answering.

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