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irisf99221781
Participant
May 4, 2015
Answered

I am receiving the following errors when I download my free trial

  • May 4, 2015
  • 2 replies
  • 170 views

Exit Code: 6

Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546

ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Alex\AppData\Local\Temp\{88DB9462-BEE2-489A-BD56-5B191464CFF5}\Lightroom_6_LS11\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

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This topic has been closed for replies.
Correct answer Sheena Kaul

Hi Iris,

Please refer to the help document below:

Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5‌

Regards,

Sheena

2 replies

Sheena Kaul
Sheena KaulCorrect answer
Legend
May 5, 2015

Hi Iris,

Please refer to the help document below:

Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5‌

Regards,

Sheena

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 4, 2015

update your ms vis c++ 2012, The latest supported Visual C++ downloads

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