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A
astro_cr
Participant
February 11, 2014
Question

I am repeatedly requested to activate

  • February 11, 2014
  • 2 replies
  • 462 views

Why, in spite of is correctly activated, photoshop CC asks me to activate as if I were in evidence, at least once a day? It 's normal?

This topic has been closed for replies.

2 replies

AMreso
AMreso
Inspiring
February 11, 2014

Seems permissions issue on Adobe folder.

Check this document to set proper permissions on respective folders - http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
February 11, 2014

Branching this to a separate discussion.

Astro_cr you should not be prompted to activate each day.  What operating system are you using?  Are you using any type of system optimization software or affected by a Managed Network?  Finally if you activate under a newly created Administrator account do you face the same difficulties.

A
astro_crAuthor
Participant
February 12, 2014

Thank you for your help. I finally figured out where the problem originates. And 'Creative Cloud Desktop that occasionally loses connection with the server adobe. When this happens if I open PS CC asks me to register again. As long as you are connected to the cloud that does not happen. Today I was offered an update, I've done, let's see if in the future the problem is solved.

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
February 12, 2014

Excellent thank you for the update Astro_cr.  You can find a list of recent updates at http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html.

If you continue to experience difficulty can you please post how long the Creative Cloud Desktop application is loosing it's connection?  Also is Internet access still available to the computer during this time?

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