Skip to main content
Participant
November 24, 2014
Question

I am trying to download and it takes me to the page that says Photoshop is downloading yet nothing is actually being downloaded. How can I get a link to actually download photoshop to my external harddrive?

  • November 24, 2014
  • 1 reply
  • 112 views

I am trying to download photoshop and it takes me to the page that says photoshop is downloading yet nothing is actually downloading. I want to make sure I can store it on my external before actually purchasing the subscription. Please advise

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Legend
November 24, 2014

Madame422 this occurs when the installation process was not initiated in the Creative Cloud Desktop application.  Please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install the Adobe Creative applications included with your membership.