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Participant
August 22, 2015
Answered

I am trying to get lightroom on my new mac and the serial number is not working

  • August 22, 2015
  • 1 reply
  • 175 views

I have lightroom 5 on my mac laptop.  I got lightroom last year.  I am now trying to get it on my new iMac and it keeps telling me the serial number I am using is incorrect.  How can I get lightroom on my new iMac??

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Correct answer Pattie-F

For information on locating or registering serial numbers, please see these links for assistance:

Find your serial number quickly

Please verify you are entering the correct number. Pay special attention to 0 vs O and 1 vs l.

If you get any type of error, please let us know.

You can also refer to these links:

Error unable to validate serial number | CS6

Error "The serial number is not valid for this product" | Creative Suite

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

1 reply

Pattie-F
Pattie-FCorrect answer
Legend
August 22, 2015

For information on locating or registering serial numbers, please see these links for assistance:

Find your serial number quickly

Please verify you are entering the correct number. Pay special attention to 0 vs O and 1 vs l.

If you get any type of error, please let us know.

You can also refer to these links:

Error unable to validate serial number | CS6

Error "The serial number is not valid for this product" | Creative Suite

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html