I am trying to get my program back. I lost my old computer with Creative Suites 6 on it. The link Adobe sent me only gives me fonts. The last time I asked the forum for help- they said I had to have cookies. I don't know how- and thought cookies we

Question

How do I download Creative Suites 6 without any software? I lost my computer, and adobe sent me a

message with my serial # on it- and a link that only gives me fonts. I had purchased it for a PC- and now

have an apple- does that make a difference? The last time I asked the forum for help- I was told I need

cookies. I don't know how to do this, and adobe keeps sending me e-mails asking what I need- but the

e-mail says I can't reply to it. I feel like I have been going in circles for weeks! Please Help

John Waller · Answer

I had purchased it for a PC- and now have an apple- does that make a difference?

Yes.

Your serial number works for Windows but not for Macs.

You'll have to apply to Adobe to swap your Windows serial number for a Mac serial number

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