I am trying to install Photoshop Elements 14, but what I think to be the serial number is not being accepted, apparently, I am supposed to contact you when my product isn't shown in my account, which it isn't, I'm supposed to contact you.

I am trying to install Photoshop Elements 14, but what I think to be the serial number is not being accepted, apparently, I am supposed to contact you when my product isn't shown in my account, which it isn't, I'm supposed to contact you. I bought my product from a Costco reseller, and am using a pc.

[Duplicate message deleted... posting the same question more than once is confusing... Mod]

[This is an open forum, not a direct line to Adobe support... you need to wait for a reply]