I am trying to purchase and download CS6 but as I live in New Zealand and am trying to purchase online in AUS $ I am not allowed to continue with my purchase to check out and payment stage

Hi there,

Your account has been setup with IE as country, please see - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

^Ani

You may want to verify that your Adobe account has your information entered correctly

Verify account problem https://forums.adobe.com/thread/1275549

Providing all the information I have, because you really need Adobe to fix this problem

Make sure that EVERY DETAIL is the same in every place you enter your information

-right down to how you spell and punctuate the parts of your name and address

Some Change/Verify Account links https://forums.adobe.com/thread/1465499 that may help

-Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

Hi,

Please see FAQ | Adobe Creative Suite

Regards,

Sheena