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August 22, 2014
Answered

I am trying to re install my Acrobat 8 but I get the trial version instead

  • August 22, 2014
  • 1 reply
  • 651 views

I am trying to re install my Acrobat 8 but I get the trial version instead

    This topic has been closed for replies.
    Correct answer

    for that error, click the link in message 3.

    trials are fully functional software once a valid serial number is used to complete activation.

    if your old installation was a problem, you would see a different (excess activation count) error.


    Eventually I removed all Creative Suit 3 Standard and re installed it – not just the Acrobat and it worked perfect.

    Thanks again for all your help.

    1 reply

    kglad
    Community Expert
    Community Expert
    August 22, 2014

    use your serial number to activate (help>activate) the trial to a non-trial.

    August 24, 2014

    I entered my serial number but it did not work. I wonder why should it install a TRIAL program?

    kglad
    Community Expert
    Community Expert
    August 24, 2014

    what error message did you see?  if it was an invalid serial number, Error "The serial number is not valid for this product" | Creative Suite