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leew72414762
Participant
August 23, 2015
Answered

I am trying to tell adobe about my legal copy of Indesign CS@, but am told that the serial number is already active. I know I did that back then, but the computer died and the hard drive is GONE. Under the license I could put it on my laptop and keep

  • August 23, 2015
  • 1 reply
  • 184 views

I am trying to tell adobe about my legal copy of Indesign CS2, but am told that the serial number is already active. I know I did that back then, but the computer died and the hard drive is GONE. Under the license I could put it on my laptop and keep a copy on my home PC as long as I didn't use them both at the same time. Neither of those computers exists anymore. And why can't adobe tell that it was me who did the first activation?

    This topic has been closed for replies.
    Correct answer Ned Murphy

    It will not matter because your copy of CS2 and the serial number will no longer work.  You need to acquire a special version due to Adobe shutting down the activation server for CS2 and other products of that timeframe.  The links below will explain more and also lead you to the download version you need to get and the serial number you need to use for it.

    CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -

    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html 

    https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    August 23, 2015

    It will not matter because your copy of CS2 and the serial number will no longer work.  You need to acquire a special version due to Adobe shutting down the activation server for CS2 and other products of that timeframe.  The links below will explain more and also lead you to the download version you need to get and the serial number you need to use for it.

    CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -

    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.html 

    https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html

    leew72414762
    Participant
    August 23, 2015

    Thanks! I think I'm back on track!