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rashanir91449686
rashanir91449686
Participant
February 18, 2016
Answered

I am unable to download Photoshop!

  • February 18, 2016
  • 3 replies
  • 2093 views

When I click on the "Install" icon, a box pops up, which says "Install" is damaged and can't be opened. You should eject the disc. Adobe has sent me the same link twice and it's happened both times!

I'm editing a book and really need photoshop!!!!!

    This topic has been closed for replies.
    Correct answer Bani Verma

    Hi rashanir91449686,

    I have checked with your Adobe ID and found your have Adobe CS 5 registered there, please use the already downloaded file or download a new one from here: Download Adobe Creative Suite 5 products

    After downloading .7z file , first you need to extract it and only then run the setup, if you'll directly run the setup it will not install.

    You can use WIN RAR to extract the 7z file :

    MAC : WinRAR download and support: Post-Download

    Also see the workflow of How to download, install, and activate Adobe applications

    Regards,

    Bani Saini

    3 replies

    B
    Bosko27170954m9q7
    Participant
    November 16, 2022

    hello

    im trying to download photoshop to my new device macbook pro but i cant...

    i normal download lightroom,bridge...

    tnx for answer 

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 16, 2022

    Assuming your plan includes Photoshop, make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

    • Windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2, (LTSB branches are not supported;)
    • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

    - https://helpx.adobe.com/creative-cloud/system-requirements.html
    - https://helpx.adobe.com/photoshop/system-requirements.html
    - https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

    Nancy O'Shea— Product User & Community Expert
    D
    Deepak242804605x3w
    Participant
    May 2, 2022

    i am going for dowload after dowload i go to run but its not runing

     

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 2, 2022

    When you ask a question you always need to provide some basic information
    -Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
    -https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
    -https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

    Bani Verma
    Community Manager
    Bani VermaCommunity ManagerCorrect answer
    Community Manager
    February 18, 2016

    Hi rashanir91449686,

    I have checked with your Adobe ID and found your have Adobe CS 5 registered there, please use the already downloaded file or download a new one from here: Download Adobe Creative Suite 5 products

    After downloading .7z file , first you need to extract it and only then run the setup, if you'll directly run the setup it will not install.

    You can use WIN RAR to extract the 7z file :

    MAC : WinRAR download and support: Post-Download

    Also see the workflow of How to download, install, and activate Adobe applications

    Regards,

    Bani Saini

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