Skip to main content
sarahl12307857
sarahl12307857
Participant
February 27, 2015
Question

I am unable to download the product I purchased. I have followed the instructions, gone to my command/order which states I have paid for the product and it is ready to download. I have then, gone to 'my downloads' and it advises me that I have no d

  • February 27, 2015
  • 2 replies
  • 146 views

I have followed the instructions, gone to my command/order which states I have paid for the product and it is ready to download.  I have then, gone to 'my downloads' and it advises me that I have no downloads available!  What next?

    This topic has been closed for replies.

    2 replies

    sarahl12307857
    sarahl12307857Author
    Participant
    February 27, 2015

    The product is online and accessible via the web site.  It was accessed via an email connection. 

    KJerryK
    KJerryK
    Legend
    February 27, 2015

    What product are you looking for?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices