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pear2361
Participant
August 18, 2014
Question

I am unable to download the programs onto my laptop. I keep getting a message that says the operating system no longer supports the programs.

  • August 18, 2014
  • 2 replies
  • 158 views

I need help, i am not sure what operating system needs to be installed. I have a mac and the operating system is up to date.

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2 replies

P
pear2361Author
Participant
August 18, 2014

Iam trying to download InDesign, Photoshop, and Illustrator CC. My Mac OS X is 10.6.8

Ned Murphy
Ned Murphy
Legend
August 18, 2014

Creative Cloud programs are not spec'd to work with Mac OS X 10.6.8.  You would have to upgrade to at least version 10.7.  You should check the system requirements for all of the programs you wish to install to see what the minimum is that would cover all of them.  Just Google "InDesign system requirements" to find them for InDesign, and repeat for the other programs using their names instead of InDesign.

Ned Murphy
Ned Murphy
Legend
August 18, 2014

If you identify the programs/versions involved and the operating system you have it might be possible to offer some info.

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