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Participant
June 28, 2014
Question

I bought a license for Adobe photoshope elements 12 and Adobe premiere elements 12, and intended to instal l them one at a time. I installed the photoshop, then restarted my computer. Now I cannot get past the window asking for the purchase downl

  • June 28, 2014
  • 1 reply
  • 129 views

I bought a license for Adobe photoshope elements 12 and Adobe premiere elements 12, and intended to instal l them one at a time.  I installed the photoshop, then restarted my computer. 

Now I cannot get past the window asking for the purchase download card code, altthought I have the serial number copied down elsewhere. 

What do I do to install my copy of Adobe Premiere?

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    1 reply

    kglad
    Community Expert
    Community Expert
    June 28, 2014

    download the installation file and install using your serial number.

    Downloads available:

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.