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elanal7108532
elanal7108532
Participant
March 31, 2019
Answered

I bought a Seagate HD and it's supposed to come with a free photography package?

  • March 31, 2019
  • 2 replies
  • 26340 views

I bought a seagate external HD (backup plus 2TB), and it's supposed to come with some sort of offer for a free photography package.  Beyond that information on the product, there's no instruction whatsoever on how to actually redeem that offer.  Anybody know how I do it?  To further complicate it, I already have the CC photography plan that is offered, so can I still get this offer?

Thanks,

Elana

This topic has been closed for replies.
Correct answer John Waller

According to the Seagate website, you redeem 2 months at product registration

Backup Plus Portable Drives: Portable & External Hard Drives | Seagate US

"1 Two-month membership to Adobe Creative Photography Plan is redeemable during product registration."

Given that Photography Plans are only available as annual plans, that's 10 months to pay for someone who only wants the freebie out of curiosity.

2 replies

B
barmalini
Participant
July 26, 2019

A couple of months ago I've bought a Seagate disk with two months of Lightroom promo and it had activated OK. But now I've bought two additional disks, registered them, received the activation link, and now the activation code is rejected saying that it has already been used up. But I'm sure the disks came new, unused, unopened and from a reputable store, so nobody could register for the action with my serial number.
https://i.imgur.com/cNuwDSx.png

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
July 26, 2019

barmalini  wrote

A couple of months ago I've bought a Seagate disk with Lightroom action and it had activated OK. But now I've bought two additional disks, registered them, received the activation link, and now the activation code is rejected saying that it has already been used up.

I wouldn't be surprised if Seagate is limiting redemptions to one per customer. 

Contact Seagate.

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
July 30, 2019

https://forums.adobe.com/people/Nancy+OShea  wrote

I wouldn't be surprised if Seagate is limiting redemptions to one per customer. 

Contact Seagate.

That would be weird...

ABAMBO | Hard- and Software Engineer | Photographer
John Waller
Community Expert
John WallerCommunity ExpertCorrect answer
Community Expert
March 31, 2019

According to the Seagate website, you redeem 2 months at product registration

Backup Plus Portable Drives: Portable & External Hard Drives | Seagate US

"1 Two-month membership to Adobe Creative Photography Plan is redeemable during product registration."

Given that Photography Plans are only available as annual plans, that's 10 months to pay for someone who only wants the freebie out of curiosity.

elanal7108532
elanal7108532Author
Participant
April 1, 2019

When I registered the product, I didn't see anywhere anything about this.

Can anyone tell me how to actually contact Adobe about this?

John Waller
Community Expert
John WallerCommunity Expert
Community Expert
April 1, 2019

I suggest contacting Seagate. It's their offer. They should be able to tell you how to redeem it when registering your new hard drive on their website.

Contact Us | Seagate

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