I bought Adobe Premiere Elements 2022, my PC crashed, and now I can't reinstall it.

Forum|Forum|9 months ago
April 7, 2025
3 replies
384 views

I bought Adobe Premiere Elements 2022, it was at the end of 2021.

My PC crashed, got a damage in the main Drive and lost all data.

I am trying to reinstall Adobe Premiere Elements 2022 but nothing have worked.

App installs and updates

Correct answer Peru Bob

If you didn't register it, it wouldn't appear in your account.

If you have the serial number, you can register it:

https://account.adobe.com/products

Peru Bob

Community Expert

Are you getting an error message? If so, exactly what does it say?

Please describe in detail what is or isn't happening.

N

nelson_9592Author

Participant

I lost the installer in a SS Drive that got damaged. I tried to download a new one but I dont see it available.

In my account there is not trace of me having bought this app.

However I have the invoice in my email.

Peru Bob

Correct answer

Community Expert

If you didn't register it, it wouldn't appear in your account.

If you have the serial number, you can register it:

https://account.adobe.com/products

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

kglad

Community Expert

what problem are you seeing?

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