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Participant
March 8, 2023
Question

I bought adobe student plan

  • March 8, 2023
  • 1 reply
  • 354 views

I buy an adobe plan for student and even after that while the apps are included on my plan, I have been asked to buy for every new app like premerie pro, after effects, and photoshop 

Can I know where is the problem ?

 

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1 reply

kglad
Community Expert
Community Expert
March 8, 2023

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

below are solutions some users reported:

 

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

 

if that fails, change the install location