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carina2
Participant
May 16, 2015
Answered

I bought Lightroom 5 (for windows) in january 2015, but now I want to reinstall it on my new computer and it doesn't work. I already tried to install it on the webpage "https://www.activate-here.com/BE/Home/products"

  • May 16, 2015
  • 2 replies
  • 213 views

I bought Lightroom 5 (for windows) in january 2015, but now I want to reinstall it on my new computer and it doesn't work.

I tried to reinstall it on the webpage "https://www.activate-here.com/BE/Home/products" (that's how I did it the first time) but clicking on the installation button, a new page opens but it is blank..

Can you help me please?

Carina

Of spreekt u ook Nederlands?

    This topic has been closed for replies.
    Correct answer Ned Murphy

    You would have to get Windows 7 or higher installed on the machine in order to be able to use Lightroom 5 on it.  Here are the system requirements for Lightroom 5 for Windows...

    •Intel® or AMD processor with 64-bit support*

    •Windows 7 with Service Pack 1, Windows 8, or Windows 8.1

    •2 GB of RAM (8 GB recommended)

    •1 GB of Video RAM (VRAM). 2 GB of dedicated VRAM is suggested for large, high resolution monitors, such as 4K and 5K-resolution monitors.

    •2 GB of available hard-disk space

    •DVD-ROM drive required if purchasing Adobe® Photoshop® Lightroom® retail boxed version

    •OpenGL 3.3 and DirectX 10-capable video adapter for GPU-related functionality

    •Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.†

    2 replies

    carina2
    carina2Author
    Participant
    May 17, 2015

    Dear Sir,

    I downloaded Lightroom 5 on my new laptop, which is working with Windows Vista.

    When installing it, I get a fault, they say I need Windows 7 or higher, but I have Windows vista (it is a second hand computer).

    How can I solve this problem?

    Thank you for helping me out.

    Carina

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    May 18, 2015

    You would have to get Windows 7 or higher installed on the machine in order to be able to use Lightroom 5 on it.  Here are the system requirements for Lightroom 5 for Windows...

    •Intel® or AMD processor with 64-bit support*

    •Windows 7 with Service Pack 1, Windows 8, or Windows 8.1

    •2 GB of RAM (8 GB recommended)

    •1 GB of Video RAM (VRAM). 2 GB of dedicated VRAM is suggested for large, high resolution monitors, such as 4K and 5K-resolution monitors.

    •2 GB of available hard-disk space

    •DVD-ROM drive required if purchasing Adobe® Photoshop® Lightroom® retail boxed version

    •OpenGL 3.3 and DirectX 10-capable video adapter for GPU-related functionality

    •Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.†

    Ned Murphy
    Legend
    May 16, 2015

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.