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victoriagrayphoto
Participant
December 12, 2020
Question

I bought LR 5 and I can no longer download it from my account

  • December 12, 2020
  • 1 reply
  • 187 views

I had to wipe my hard drive and have backed up mostly everything, but would very much like to redownload MY purchased version of Lightroom.  The download link is still on my account page but when I click on it I get sent to another page that says the download is no longer available.  Seriously?  I bought it straight from Adobe.  It should still be available in my opinion.  What gives?  Don't have the ability to do the monthly plan, nor do I like that all these programs have switched to that model.  I'm sure I can locate an archived download on my other computer, but it SHOULD still be available on the website.

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
December 12, 2020

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
If you do find a download, be sure to copy it to at least one external device
-a usb flash drive or hard drive, or write to a DVD
-plus a text file containing your serial number

    V
    victoriagrayphotoAuthor
    Participant
    December 12, 2020

    John, thank you so much for your reply.  Turns out I'm not as much of an idiot as I was thinking.  I found my saved copies of Lightroom and have the serial number with them, so I was able to redownload my version of LR.  I actually quite like LR5 and I'm glad I don't have to shell out a monthly fee to use it (did that for a couple years and really its not for me as I use a different program than photoshop).  Thank you again.  I'll go try the links now!

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