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andrep28105112
andrep28105112
Participant
March 29, 2016
Answered

I bought photoshop 6 now I can't use it any more ? Now you ask me to pay for the extender that I don't want. And I never ask for. Now I can't use mine photoshop 6 that I pay for. Tell me how can you fix the problem. ?

  • March 29, 2016
  • 1 reply
  • 436 views

I bought photoshop 6 now I can't use it any more ? Now you ask me to pay for the extender that I don't want. And I never ask for. Now I can't use mine photoshop 6 that I pay for. Tell me how can you fix the problem. ?

    This topic has been closed for replies.
    Correct answer gener7

    I've had this problem. Your license is still good. Here's what to do:

    This happens often. Don't panic. Your serial number is still good, you simply need to re-enter it and you do not need to purchase anything. Follow these steps:


    


    1. On receiving Trial/Trial Expired screen


    2. Make sure that you are online


    3. Click on license this software


    4. Perpetual product owners: Log in with adobe ID and enter product serial number


    5. Product should be licensed successfully


    1 reply

    S
    SJRiegel
    Legend
    March 29, 2016

    You have to be more specific about what exact error you are getting, or no one here will have any way of knowing even what might be wrong.

    andrep28105112
    andrep28105112Author
    Participant
    March 29, 2016

    I received  period of trial of photoshop extender that I never ask for and don’t want to buy, but today  a screen appear on my computer saying that my trial period was over that is fine with me up that. because I don’t want to buy it. But since that  notice appear on the screen i can’t use any more my Photoshop 6, because the notice of the end of the trial keep appearing..

    I just want back my photoshop 6.

    Thanks.

    (no personal or business contact information in the forums, please)

    gener7
    Community Expert
    gener7Community ExpertCorrect answer
    Community Expert
    March 29, 2016

    I've had this problem. Your license is still good. Here's what to do:

    This happens often. Don't panic. Your serial number is still good, you simply need to re-enter it and you do not need to purchase anything. Follow these steps:


    


    1. On receiving Trial/Trial Expired screen


    2. Make sure that you are online


    3. Click on license this software


    4. Perpetual product owners: Log in with adobe ID and enter product serial number


    5. Product should be licensed successfully


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